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Boston-based conversational AI startup Posh Technologies raises a $27.5M Series A led by Canapi Ventures to fuel call center automation (Kyle Wiggers/VentureBeat)

Kyle Wiggers / VentureBeat:
Boston-based conversational AI startup Posh Technologies raises a $27.5M Series A led by Canapi Ventures to fuel call center automation  —  As call volumes skyrocketed during the pandemic, contact centers turned to AI to help distribute the workload.  But even before the pandemic …

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